Job Overview

At The Journey, ministry is more than what happens on Sundays. Behind every worship service, group gathering, and special event are the details that make it possible for people to encounter Jesus without distraction.

The Church Administrator helps bring all of those details together. This role ensures that communication is clear, systems are healthy, events are well executed, and our building is a place that feels both safe and welcoming. Guided by our mission of becoming apprentices of Jesus by being with Him, being transformed by Him, and partnering with Him, the Church Administrator helps create an environment where ministry can flourish.

Organization matters, but the heart of this role is much bigger. It's about quietly serving, showing care, and shaping spaces where people can experience the love of Jesus through thoughtful preparation and dependable support.

Job Description

Core Competencies & Qualifications:

The individual in this position must demonstrate the following skills, abilities, and attitudes in order to perform this position:

Core Competencies:

• Working with people
• Relating/networking
• Applying expertise & technology
• Planning & organizing
• Following instructions & procedures

Qualifications:

• Fulfills the character qualifications and duties of Deacon as taught in Scripture (1 Tim 3:8–13)
• Strong organizational and multitasking skills
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Familiarity with event planning processes and best practices
• Flexibility to handle a variety of tasks and adapt to changing priorities
• 3+ years of operations and event management experience
• Bachelor's degree preferred or equivalent combination of education/experience/training
• Background check required

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Duties & Responsibilities:

Administrative Support and Recordkeeping:

• Monitor and respond to inquiries submitted via infoWC, hello, etc.
• Greet visitors, answer the phone, screen and direct calls, and take and relay messages
• Receive and distribute deliverables and process mail
• Purchase office and lobby supplies
• Order and maintain snacks and kitchen supplies as needed
• Accurately maintain the church database
• Provide administrative support for Discipleship Pathway Milestones (including child dedications, church membership, baptisms, and others), as needed
• Take meeting notes and distribute accordingly
• Provide basic tech support to staff, elders, deacons, and volunteers as needed
• Submit payables as needed
• Reconcile monthly expenses (operations, facilities, technology)
• Recruit, train, and oversee a volunteer administrative team

Event & Calendar Coordination:

• Collaborate with staff to create and accurately manage a global church calendar, including room reservations, event scheduling, and coordinating changes with the custodial team as needed
• Work alongside ministry leaders to ensure events are properly executed, including but not limited to:
• Event sign-ups and online registrations
• Set-up, tear-down, and room preparation
• Child care scheduling and coordination
• Food and supply purchasing
• Technology and logistics
• Decorations and deliverables
• Itineraries and run sheets
• Event follow-up and evaluation
• Partner with ministry leaders to support ministry-specific events
• Recruit, train, and oversee a volunteer events team

Facilities & Operations:

• Manage and oversee building use requests
• Coordinate with contractors to execute successful completion of maintenance, repairs, and projects, including but not limited to inspections, HVAC, plumbing, electrical, custodial, landscaping, waste management, and security
• Partner with the Facilities Team to continuously monitor building conditions for safety, repair, order, and cleanliness (including storage spaces and supply organization)
• Schedule and manage police officers for events and Sundays
• Create schedule and checklists for building opening and lock-up
• Ensure equipment and systems are properly maintained

Other Information:

Status: Full-Time, Non- Exempt

Schedule: Monday-Friday

Hours: 40 hours per week

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life & Long Term Disability Insurance, Retirement Plan, Cell Phone Reimbursement, and Paid Time Off