Job Overview

Summit Ministries is seeking a strategic, mission-driven Director of Marketing & Sales. This individual will lead our efforts to grow Summit's influence, engage key audiences, and deliver a high-quality experience to everyone we serve. We are looking for an experienced leader to guide a talented team, shape our messaging, and position Summit as a trusted voice in equipping the next generation to embrace God's truth and champion a biblical worldview.

If you are an experienced marketing leader who thrives in a mission-focused environment and wants to use your gifts to shape culture and equip rising generations, this role could be for you.

Job Description

SUMMARY OF POSITION

The Director of Marketing & Sales leads the strategic direction and day-to-day execution of Summit's marketing, sales, and customer support efforts. This role is responsible for building and promoting Summit's brand, engaging target audiences, and ensuring exceptional customer interactions across all programs and services. As a key member of the Program Services team, the Director helps shape the public voice of Summit and plays a collaborative role in cross-functional initiatives, including public relations and donor communications.

DUTIES AND RESPONSIBILITIES

Public Relations:

1. Position Summit Ministries and its CEO as leading experts in training the next generation to live out a biblical worldview.
2. Lead relationships with external PR consultants and media partners.
3. Oversee communications about products and services to ensure alignment with Summit's mission and messaging tone.

Marketing & Sales:

1. Guide the Marketing and Sales teams with a clear vision, collaborative leadership, and measurable objectives.
2. Develop and execute multi-channel marketing strategies that grow reach and engagement with Summit's target audiences.
3. Create and implement a sales plan that supports the ministry's goals for all of the department's products and services.
4. Maintain consistent, data-driven practices through Summit's platforms (CRM, ESP, website, social media, etc.).
5. Manage a master communications calendar and provide final editorial review for external messages.

Customer Experience:

1. Lead a high-performing Customer Service team that delivers excellent support throughout the customer journey.
2. Develop customer service standards and implement tools and processes to ensure timely, helpful responses.
3. Regularly gather and analyze customer feedback to improve programs and overall engagement.
4. Maintain a consistent tone, style, and voice across all Summit communications—print, digital, and in-person.
5. Ensure Summit's website and digital platforms are optimized for user experience and aligned with brand standards.

Cross-Functional Collaboration:

1. Work with the CEO and Advancement team to ensure unified messaging and help with promotion and fundraising efforts.
2. Foster a supportive team culture by actively helping other groups within the department meet their goals through strategic marketing, sales, and customer engagement support.
3. Collaborate with Program Services leadership to provide market insights that inform product development, positioning, and promotion.

QUALIFICATIONS

Education & Experience:

• Bachelor's degree in marketing, communications, or related field.
• Minimum 5 years of leadership in marketing.

Skills & Characteristics:

• Strong faith in Jesus Christ, grounded in the Holy Scriptures, and demonstrates integrity.
• Understands, embraces, and can clearly articulate a biblical worldview.
• Committed to Summit's mission, vision, and values.
• Agrees with Summit's statement of faith and convictions.
• Adaptable to Summit's culture.
• Willingness to travel occasionally and work evenings/weekends as needed.
• Strategic thinker and team leader who thrives in a collaborative, high-impact environment.
• Excellent communication and interpersonal skills.

Working Conditions:

• Primarily in an office environment. Will be expected to travel as needed. Occasional weekend or evening work is expected.

Benefits: (include but not limited to)

• Health & dental insurances, Health Savings Account, Life and Disability insurances, 401K match, parental leave, and tuition reimbursement. Click here for more detailed information.