Job Overview

The Operations Director at New City Church ensures the church runs smoothly and effectively by overseeing day-to-day operations, finances, serve teams, community groups, guest assimilation, Sunday hospitality, and events. This role combines administrative leadership with hands-on ministry, helping people connect with Jesus and with one another. As the Sunday point person, the Operations Director leads volunteers, creates welcoming environments, and supports the church's mission through organizational excellence and servant-hearted leadership.

Job Description

• Financial

• Work with bookkeeper and payroll provider to ensure accurate financial reports
• Implement and monitor the church budget; distribute monthly reports to ministry leaders.
• Ensure departments are staying within budget by distributing monthly reports
• Ensure quarterly giving statements and financial reports are distributed
• Partner with Lead Pastor to implement strategies, goals, and vision

• Work with Dylan to implement strategies, goals, and vision

• • Work on organizational projects for New City with Dylan as assigned

• Partnership / Follow-up

• • Track partners' involvement in New City
  • Follow up with new partners and help them take next steps.

• Lead Community Groups Ministry

• • Lead and oversee all community groups at New City
  • Meet with group leaders regularly (monthly check-ins)
  • Send out the weekly community group leader guide
  • Create and manage the onboarding process for new group leaders
  • Grow number of groups proportional to the church's growth
  • Place new group members promptly; track progress in Trello

• New City Serve Teams / Sundays

• • Recruit and onboard new serve team members (first impressions, production, setup/tear down)
  • Schedule hospitality, production, and setup/tear down team members weekly; ensure all roles are filled
  • Send weekly serve team email with assignments
  • Ensure first-time guest gifts, coffee, and hospitality supplies are stocked
  • Run point on setup, teardown, and serve teams each Sunday
  • Oversee Portable Church logistics (box truck maintenance, load/unload systems, Sunday scheduling)

• New Guest Follow-up

• • Input connect card info each Sunday and ensure follow-up happens promptly
  • Assign guest meetings/follow-up tasks in Trello and track progress
  • Ensure every guest receives clear communication and opportunities to connect

• Events Lead

• • Plan and execute church-wide events according to church calendar
  • Coordinate logistics, volunteers, and resources for each event
  • Delegate responsibilities and ensure smooth execution

• Production/video

• • Work with Lead Pastor on graphics, video projects, and social media
  • Provide camera/video editing support as needed

• Pastoral Care

• • Meet with new people and those in need as needed

Preaching occasionally as assignedbilities