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Director of Strategy, Ministry Media

Job Overview

The Director of Strategy is essential to the PBT sales and support team and a vital asset in business expansion and client relations. With a proactive leadership style and people-first, ministry-minded mentality, they foster relationships that lead to expanded growth and continuous support. Their fast-pace and out of the box thinking helps direct the client to ultimate success. They “call the shots,” lead, and coordinate with necessary team members to ensure ultimate client satisfaction through effective project management.

Job Description

Duties & Responsibilities:
  • Make our team better
  • Serve clients from the moment they have selected their plan as the lead relational ambassador of Powered By Text (PBT)
  • Advise and consult customers regarding best use cases 
  • Build relationships and care for clients
  • Manage a large designated client load
  • Sit in on sales or implementation calls as appropriate with the PBT team members to build relationships
  • Meet with clients regularly via all appropriate communication methods, providing insight to strategically consider ways to use the PBT platform to reach the specific goals of each client
  • Coordinate with appropriate team members at PBT to address and handle any customer concerns, software issues, or requests for additional capabilities 
  • Increase PBT product utilization of existing customers appropriately 
  • Ask for referrals and network with client connections to aid in cultivating new business for PBT
  • Stay current with market trends, continuing knowledge and education appropriately 
  • Exercise discretion and individual judgment concerning company matters of significance
  • Perform additional duties as needed for the benefit of the company and clients
  • Travel required as appropriate for the role outlined above
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Job Details

Church Name Powered By Text
Website https://poweredbytext.com/
Job Type Full-time
Role OTHER
Salary $0 - $0
Date Posted almost 2 years ago
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