Job Overview

The Donor Development Coordinator is responsible for managing the donor experience and overseeing all development-related tasks under the Executive Director's supervision. This role is vital in ensuring donors feel connected and appreciated, while supporting Fieldstone's overall development strategy. Strong cross-departmental collaboration is essential, so we are seeking a team-oriented individual.

Job Description

Donor Relationship Development and Management

• Refine and develop a clear donor identity (Who are our donors? Why do they give?).
• Maintain a calendar and schedule for all donor communications and update the Executive Director on upcoming tasks.
• Oversee the donor engagement cycle, including:
  • Welcome Kits
  • Campaigns
  • Thank-you notes and follow-up emails
  • Receipting/ gift acknowledgement coordination with finance
• Handling any donor inquiries and responding promptly
• Maintain accurate reporting for donor activities and giving

Communication and Coordination

• Collaborate with the Director of Communications and Marketing to coordinate donor communication strategies.
• Ensure consistent and accurate data entry into the CRM (DonorBox) and manage CRM-style notes.
  • Investigate and implement a texting service to improve donor engagement.
  • Initiate and manage contact with lapsed donors to maintain and strengthen relationships.

• Strategic Donor Engagement

• Own and enhance monthly giving initiatives and develop strategies for strategic gifting.

• Phone calls to donors, as directed by Executive Director

• Be open to traveling 2-3 times per year for events, including a team retreat in February and October fundraisers.

• Participate in planning and support for annual fundraisers
• Report directly to the Executive Director.
• Attendance at team meetings, on-on-ones, ad hocs as needed.
• Participation in annual team retreat.
• Participate in regular meetings with the Executive Director and Management Team to align on strategy and goals.
• Position reviewed annually for performance and future objectives.