Job Overview

Job Title: Facilities and Operations Associate FLSA Status: Hourly, Non-Exempt Job Band: 4 Department: Operations Reports to: Director, Building Operations and Events Work Schedule and Hours: Part-time 30 hours, Monday through Friday, some Saturdays Salary range: $24 – $28/hour

Your purpose starts here! By joining Redeemer East Side, you'll help build a great city; bringing personal conversion, community formation, social justice, and cultural renewal to New York City and, through it, the world. We are FOR NYC; creating space for our community, where people's questions are valued, and where our neighbors are known, loved, and cared for.

Position Summary The E91 Operations Associate is responsible for supporting the overall facilities management and operations at E91. While a key part of the role involves setting up and breaking down furniture and equipment for events, the E91 Operations Associate also plays a crucial role in supporting the Facilities and Operations Lead in the ongoing care and upkeep of the building, including minor repairs and ensuring the building remains clean, safe, and well-functioning for all users. The ideal candidate is service- and hospitality-oriented, enjoys being part of a team, and is eager to take on challenges and learn new things in a dynamic environment. This is a part-time position with employee-only benefits, requiring flexible availability, including evenings and weekends.

Job Description

• Set up and break down furniture and equipment for events, ensuring all event spaces are ready for use.
• Provide on-site operations support during events, responding to client and guest needs and troubleshooting facilities-related issues.
• Collaborate with the events staff to handle event needs such as adjusting room setups, clearing trash, and restocking supplies.
• Assist with building security, including locking/unlocking spaces and ensuring all areas are secure.
• Assist with light cleaning tasks, including handling spills, maintaining restrooms, taking out garbage, and helping to keep kitchen areas clean.
• Ensure that all clients and guests comply with E91 building and event policies, helping to maintain a professional and welcoming environment.
• Address minor building repairs such as fixing door handles, replacing light bulbs, or patching small wall damage.
• Maintain a clean and safe exterior by hosing down or clearing sidewalks, shoveling snow, and ensuring unobstructed access to the building.
• Work closely with the Facilities and Operations Lead on larger building projects and more complex maintenance tasks.

• Demonstrates high integrity.
• Teachable and eager to take on challenges and learn new things in a dynamic environment.
• Adaptable and flexible work style.
• Takes responsibility / accountability for own performance and behavior.
• Self-motivated and driven to complete tasks.

• High school diploma or GED required.
• 2 years hands-on experience in event operations, building maintenance, or a similar role.
• Service- and hospitality-oriented with a cooperative, team-focused attitude.
• Clear communication skills and the ability to interact with clients, staff, and vendors professionally.
• Basic knowledge of security protocols and facility safety standards.
• Strong problem-solving skills; comfortable working with tools and basic repair equipment (preferred).
• Spanish proficiency, and knowledge of other languages, is a plus.
• Ability to lift and carry up to 50 pounds and perform physically demanding tasks.
• Flexibility to work evenings and weekends as required for events and building needs.

• Fully paid Medical Plan Premiums for Employee-only coverage
• Fully paid Dental insurance premiums for Employee-only
• Fully paid Vision insurance premiums for Employee-only
• Redeemer-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment policies.
• Voluntary accident, life, and AD&D policies for employee, spouse, and children
• Redeemer-funded HSA and HRA with elected high-deductible medical coverage
• Optional Limited Use FSA for dental, vision, and dependent care costs
• Transit / commuter benefit, based on job duties
• Counseling benefit