Global Expansions Operations Manager

Job Overview

The Global Expansion Manager is primarily responsible for implementing YouVersion's Global Hubs strategy, providing direct leadership to launch, support, and expand the work in a network of offices located around the world. In conjunction with the Global Impact team, you will design and implement best practices to ensure operational excellence within this network of Hubs. This role is critical to scaling our operations and achieving our global vision. The manager is responsible for collaborating with their YouVersion Team Leader to cast vision, provide direction, and lead ministry efforts within their area of influence to outcomes that further Life.Church's mission and reach people for Christ.

Job Description

What You'll Do

    • Drive Strategic Planning and Governance for Regional Hub Development.
    • Develop and oversee the implementation plan for launching 12+ regional YouVersion offices in alignment with strategy and priorities of YouVersion leadership.
    • Establish and implement operational standards and governance related to staffing, budgeting, technology, and processes used by Hubs to ensure both global consistency and regional adaptability.
    • Collaborate with YouVersion leadership to set performance metrics, KPIs, and timelines for Hub launches.
    • Partner with leadership to launch Global Hubs & implement global hub strategy.
    • Lead the end-to-end execution of Hub launches, ensuring that multiple simultaneous launches are all completed on-time, on-budget, and in alignment with strategic goals.
    • Partner with cross-functional teams (e.g., Legal, Finance, Marketing) to design and deploy operational infrastructures consistent with local needs and regulations.
    • Provide oversight & support cross-functional collaboration.
    • Act as a key liaison between YouVersion Central and Regional Hub offices, ensuring seamless integration into the matrixed organizational structure.
    • Coordinate with functional leaders to support in-region service delivery and achieve organizational goals.
    • Collaborate with leaders across the YouVersion organization to ensure each Hub has clear deliverables, goals, and performance metrics that are aligned with YouVersion objectives and visible to all stakeholders.
    • Establish & oversee processes to ensure support and accountability for each Regional Hub office, including periodic video meetings with YouVersion leadership, quarterly ministry review meetings, annual alignment visits, and more.
    • Ensure payments for all contractors, including travel reimbursements are completed.

Skills Needed to Succeed

    • Ability to self-motivate, make independent decisions, and solve problems with innovation.
    • Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change while exemplifying a high level of customer service.
    • Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.
    • Strong leadership skills and understanding of developing and guiding others.
    • Exceptional stakeholder management skills.
    • Expertise in building and scaling matrixed organization structures.
    • Strong knowledge of governance, standardization, and best practices in global operations.
    • Bachelor's degree in Business Administration, Operations, or related field.
    • 8+ years of experience in global operations, project management, or organizational development.
    • Experience with multilingual or cross-cultural contexts.
    • Proven track record of executing complex, multi-regional projects on-time and within budget.
Church Name: YouVersion
Location: Edmond, OK
Website: https://www.youversion.com/

Job Type: Full-time
Role: OTHER
Salary: TO BE DETERMINED

Date Posted: 6 months ago