Job Overview

The Tech 1 is an assistant and key worker in the Informational Technology team. They provide user tech support and training, maintain equipment, service help tickets, and work with the Director of IT to ensure all students and staff have effective working technology equipment and systems. This is a mid-level position, which requires steady growth, comparable to District needs.

Supervisor

ELC Director of Information Technology

Supervises

No one. Occasionally may direct or guide work of student aides.

Key Team/Collaborators/Committees

Director of IT

Principal, Elementary

Principal, Middle/High

Hours

Full-time August 15-June 15; 35-40 Hours/week. No benefits. Summer hours and infrequent nights or weekends may occur.

Job Description

General Responsibilities –

As an employee of a Christian school, all employees are ministers. All Employees will ...

1. Appreciate and make a strong commitment to the core values, philosophy, and mission of the school
2. Demonstrate a positive Christian witness, service and representative of the school to the community.
3. Be committed to Christian fellowship, including active involvement in a church body.
4. Follow the Employee Handbook and will act in a way to preserve unity.
5. Work to create and maintain a healthy, Christian environment for teaching and learning.
6. Act professionally.
7. Arrive to work and designated school functions on time and maintain regular job attendance.

General Responsibilities and Essential Duties – Specific to This Position

• Collaborate and work closely with the Director of IT to ensure system functionality and address technical issues.
• Provide technical support. Assist users with common technical/technological issues related to school tools and platforms.
• Provide assistance and guidance to educators and students on how to use various technology tools effectively.
• Provide Audio Visual (AV) support. Fulfill projector/display and audio needs on campus, including events.
• Maintain records of help tickets to create a solutions knowledge base.
• Help create user guides, teaching tools, and FAQs for common issues and tools.
• Assist with equipment maintenance and set up of classroom technology and equipment.
• Help to maintain an up-to-date inventory of school-owned equipment and licenses.
• Other duties as assigned by the Director of IT or Superintendent.

Qualifications: Spiritual Life

A qualified applicant will attend a church, participate in active Christian fellowship, and strive to lead a life of positive Christian discipleship.

Qualifications: Education and Related Experience

Associate's degree and/or office/system experience

Prefer experience working in K-12 or school setting

Prefer experience working in a non-profit or Christian organization

Qualifications: Required Knowledge, Skills and Abilities

• Basic understanding of educational technology tools and platforms
• Strong communication skills and a customer-service orientation

Physical Requirements

Must be able to perform all essential elements of the job with or without reasonable accommodations.

1. Must be able to physically operate a computer and keep organized records.
2. Able to lift and move 50 pounds and carry a minimum of 25 pounds.
3. Able to bend, kneel, crawl on floor, climb ladders, and physically perform all essential duties in this position description
4. Work requires manual dexterity and close vision (to edit or proofread) with or without accommodations

Environment

Work is performed in diverse conditions. At times, the environment may be noisy with frequent interruptions. Students of varying ages may be present in workspace at times. Employee will move around campus, navigating varying terrain and using stairs.