Job Overview

Company Description

Leading The Way (LTW) is a Christian media ministry committed to the proclamation of the whole counsel of God. Uniquely equipped to reach a global audience through its offices in the USA, Canada, Australia and England, we use today’s technology to connect individuals with sound Biblical teaching – whether here at home or in closed countries and remote regions. Now celebrating over 35 years of ministry, Leading The Way’s television, radio, and digital programs are broadcast in 28 languages to audiences across six continents. The ministry also operates an Arabic satellite television channel that broadcasts into the Middle East, North Africa, Europe and Australia; distributes solar-powered Navigators containing the New Testament and Biblical teaching into remote regions; employs Field Teams for on-the-ground evangelism and discipleship; and hosts Evangelistic Celebrations in strategic cities across the globe. Dr. Youssef passionately proclaims uncompromising Truth and leads the way for people living in spiritual darkness to discover the light of Christ.

Job Description

Job Description

Leading The Way (LTW) is a Christian Broadcast Ministry committed to changing the world. Michael Youssef, President and CEO, is leading the way for people living in spiritual darkness to discover the light of Christ. By passionately proclaiming uncompromising Truth through creative methods, Dr.Youssef’s international team of experts is uniquely providing hope that is revolutionizing lives at home and around the world. The Ministry Services Specialist will be involved in customer service activities which may include and are not limited to: processing mail, credit card orders and donations; and ensuring that orders for products are properly entered and fulfilled. 

Responsibilities

• Data entry, transaction processing and accounts receivable functions to include: 
• • Mail: Opening, detailing, sorting, scanning, forming batches/deposits for entering and processing incoming orders, donations, questions, and prayer requests.
  • Web: Resolving errors/duplicate accounts and completion of deposits. 
  • Credit Card: Detailing, sorting, charging and deposit completion for credit card orders and donations.  
• Additional Duties: Non-cash data entry; calendar year-end tax statement processing/research; assist Ministry Relations with product data entry/fulfillment; create new product code, monitor existing; product inventory control; assist with new account and monthly donor mailings.  
• Be able to perform other duties as assigned. 

Qualifications

• Must agree/affirm/subscribe/etc. with the “Church Membership & Statement of Faith” section that
• follows.
• Associate Degree required. Bachelor’s Degree desired.
• Three years of customer service/data entry experience required. Accounts receivable experience
• desired.
• Personal qualities of honesty, integrity, credibility, friendliness; professional, selfless servant,
• punctual, and detail oriented. Must be a problem solver, organized, and a team player.
• Superior telephone communication skills.
• Office automation skills: Microsoft Word, Excel, and Outlook required. 

Desired Characteristics of Applicants

When LTW reviews applicants for an open position, we look for certain characteristics we believe are important to maximizing the ministry of LTW and fully utilizing the spiritual gifts and talents as individuals.

• Christian.  We believe that to contribute to our mission it is essential that a person maintain a vibrant Christian faith.
• Called.  Work at LTW is not just another job; it is the work of God and an employee should sense the call of God on his or her life work within the ministry.
• Competent.  In addition to being a Christian and having a sense of calling, a person must be fully competent to perform all the duties of the position.
• Committed.  Because of LTW’s high standards and its belief in good stewardship, it is essential that all employees manifest a high level of commitment to their job responsibilities and the ministry as a whole.

Additional Information

Leading The Way’s employees come from a broad range of church backgrounds. Nevertheless, employees are expected to be a member in good standing of a church whose doctrinal convictions and statement of faith are not in conflict with Leading The Way’s. To make sure everyone understands our theological foundations, we require that all employees subscribe to the following Statement of Faith, avoid public statements conflicting with the Statement of Faith, and seek to conduct themselves in a manner consistent with the beliefs set forth in the Statement of Faith. 

This job posting is being managed by Forrest Johnson Recruiting on behalf of Leading The Way.