Job Overview

The Play Place Coordinator oversees the daily operations, safety, and guest experience of the play facility. This role ensures the play place is a welcoming, fun, and safe environment for children and families. The coordinator manages staff/volunteers, maintains equipment and cleanliness, organizes programs and events, and ensures compliance with safety standards.

Job Description

Key Responsibilities:

Operations & Safety

• Supervise daily operations of the play place to ensure a safe and enjoyable environment.

• Monitor play equipment and facilities; coordinate repairs, maintenance, and inspections.

• Enforce safety policies and procedures for children, families, and staff.

Guest Services

• Greet and engage with families, ensuring excellent customer service.

• Handle inquiries, concerns, and feedback with professionalism and care.

• Create a welcoming and family-friendly environment that fosters repeat visits.

Staff & Volunteer Management

• Recruit, train, schedule, and supervise staff and/or volunteers.

• Provide ongoing coaching and leadership to ensure team excellence.

• Foster a positive and collaborative team culture.

Programming & Events

• Plan and implement family-friendly activities, themed events, and community programs.

• Partner with other ministries, organizations, or local businesses to expand offerings.

• Assist in developing curriculum or play-based activities that encourage creativity, learning, and connection.

Administration & Communication

• Maintain schedules and incident reports.

• Manage budget for supplies, equipment, and event expenses.

• Communicate with parents, staff, and leadership regarding updates and policies.

Qualifications:

• A growing personal relationship with Jesus Christ and alignment with the mission and values of Crossroads Church.
• Active membership and faithful attendance at Crossroads Church.
• Experience in hospitality, childcare, recreation, or facility management is preferred.
• Strong leadership, organizational, and interpersonal skills.
• Ability to communicate effectively with children, parents, and staff.
• First Aid/CPR certification (or willingness to obtain).
• Passion for creating safe, engaging, and family-friendly spaces.