Hospitality Coordinator

Job Overview

To provide hands-on, behind-the-scenes hospitality, organization, service and relational care for Sunday Gatherings, Bay Area events, shared spaces, and Connecting ministries.

Job Description

BASIC QUALIFICATIONS:

• Models the lifestyle of a passionate, maturing follower of Jesus with a deep personal commitment to Jesus.
• Spiritually mature, emotionally intelligent, and humble learner.
• Agrees with BACC Statement of Beliefs and Position Papers and meets all Ministry Partner requirements.
• Enjoys creating welcoming environments through both personal interaction and behind the scenes service that help people feel cared for.
• Strong organizational skills and thrives on task accomplishment and details.
• Collaborative and team-oriented capable of working with and building relationships with all levels of staff and volunteer roles.
• Strong written and verbal communication skills.
• Self-starter who demonstrates initiative, follow-through, and completion of task on time.
• Proactive problem solver who can anticipate problems, take appropriate risks, and seeks to improve processes.
• Comfortable with and finds satisfaction in hands-on work such as setup, cleanup, ordering, stocking, organizing, maintaining shared spaces and data entry.
• Willingness to work flexible hours, including evenings, weekends, holidays as needed.

RESPONSIBILITIES:

1. Sunday Hospitality

• Serve as the Sunday point person for hospitality spaces and serving teams, ensuring the Bay Café, Serve Central and other designated areas are stocked, clean and prepared for service.
• Oversee and support Sunday Gathering serving teams, addressing needs, solving problems, and ensuring hospitality tasks are completed.
• Provide support to broader Connecting teams, including Floor Leading, serving in other team roles and supporting hospitality needs in First Step and Ministry Partnership.

2. Weekly Hospitality Operations

• Hospitality Spaces, Supplies & Inventory
  • Maintain consistent cleanliness and stock levels of all hospitality spaces (Staff/building kitchens, Bay Café, Serve Central, Guest Central) which includes placing, receiving and stocking orders from vendors.
  • Maintain accurate purchasing records and submit timely expense reports and receipts.
  • Manage and maintain linen checkout system.
• Events
  • Coordinate hospitality (food, supplies, setup, serving and cleanup) for wide scale church events and large scale holiday events (ie. Easter and Christmas), including dress rehearsal meals, Green Room meals, volunteer scheduling and management, day-of point person duties and volunteer appreciation.
  • Support Connecting Director in planning and executing staff hospitality events such as Grill & Chill, Friendsgiving, Staff Christmas Party, Staff Summer Gathering and staff lunches.
• Teams and Connect Support
  • Manage hospitality team volunteer onboarding, training, communication and scheduling.
  • Prepare guest welcome bags, maintain Connect and lobby supplies.
  • Assist with new guest follow-up during the week.

3. Other Duties as Assigned

• Participate in staff meetings, team meetings and staff prayer as required.
• Assist the Connecting Director with special projects and administrative tasks related to hospitality and connecting.
• Maintain organized systems and checklists to ensure recurring responsibilities are completed consistently.