Job Overview
The Operations Coordinator oversees the operational and administrative functions of Joy Christian
Fellowship to ensure the church runs efficiently and effectively. This role supports the ministry of JOY by
managing systems, communications, and administrative processes that enable the pastoral staff and
ministry leaders to focus on their primary calling.
This role requires flexibility and collaboration across multiple departments. The Operations Coordinator
will proactively assume administrative and operational responsibilities to assist pastoral positions and
promote an efficient staff culture, and strengthen the behind-the-scenes structures that support the
church's mission.
Job Description
Administration
Church Communications
● Oversee incoming and outgoing church communications.
● Monitor church mailboxes and email accounts for invoices, official correspondence, and
administrative matters.
● Respond to or route communications appropriately to relevant staff.
● Draft weekly updates of the online announcements/newsletter & Sunday Bulletin from templates
and distribute them.
● Ensure churchwide emails are sent in a timely and appropriate manner (staff updates,
congregational letters, pastoral announcements, bereavement notices, etc.).
Staff Meeting Coordination
● Coordinate Staff Meetings by assisting Senior Pastor and Assistant Pastor
● Create and distribute weekly staff meeting agendas.
● Record meeting notes and distribute summaries and action items after meetings.
● Track follow-up tasks and ensure accountability for next steps.
Support for Church Leadership
● Proactively manage administrative tasks to support pastors, elders, and ministry leaders.
● Respond to administrative inquiries from church leadership related to business matters such as
credit cards, vendor payments, and documentation.
● Assist in organizing documents, reports, or materials needed for leadership meetings.
Operations
● Develop and maintain efficient administrative systems and operational processes.
● Identify opportunities to improve workflows and administrative efficiency.
● Support ministry leaders by coordinating operational needs across departments.
● Serve as the primary contact for operational vendors.
● Coordinate and oversee vendor services, scheduling, billing, and payment.
● Maintain organized records of organizational documents, including tax documents, contracts, vendor information, photos, and business records.
● Ensure documentation is accessible, secure, and maintained according to church needs.
● Manage office and church supplies, including purchasing and maintenance, for essential items (e.g., paper goods, batteries, printing materials, and other facility needs).
● Monitor facility conditions and coordinate repairs or maintenance with maintenance personnel and external vendors. Schedule regular service visits and address issues such as plumbing, roofing, locks, detectors, and other building needs.
● Communicate with church volunteers regarding operational matters such as supplies, building access, minor repairs, lost and found, and other facility-related requests.
Ministry & Event Support
Communion Preparation
● Ensure that communion is properly prepared each month.
● Purchase communion elements and set up the communion table in a timely and organized manner.
Event Operations Support
● Lead or assist in planning and executing church events such as retreats, VBS, and special gatherings.
● Coordinate logistics, materials, communication, and operational support to ensure events run smoothly.
Additional Expectations
● Demonstrate flexibility and willingness to support various ministry departments as operational needs arise.
● Take initiative in identifying administrative or operational needs and proactively address them.
● Maintain confidentiality and professionalism in handling church information and communications.
● Contribute to a positive, collaborative, and efficient staff culture.
Qualifications
● Mature Christian faith, with a personal devotion to Jesus Christ.
● Commitment to Joy Christian Fellowship's vision, mission, and doctrinal beliefs.
● Bachelor's degree required.
● 0–3 years of experience in operations, administration, office management, project coordination, or related roles.
● Strong organizational and time management skills with the ability to manage multiple tasks and deadlines.
● Proactive and detail-oriented with the ability to anticipate needs and take initiative in supporting staff and ministry leaders.
● Strong written and verbal communication skills, including experience drafting emails, newsletters, or announcements.
● Ability to maintain organized records and manage administrative systems efficiently.
● Comfortable coordinating with vendors, volunteers, and multiple departments.
● Demonstrates flexibility and willingness to support a variety of operational and administrative needs in a small team environment.
● Proficiency in common office and communication tools (e.g., Google Workspace, Microsoft Office, or similar tools).
● Ability to handle sensitive information with discretion and professionalism.
● Relationally warm, dependable, collaborative, and humble.
● Eager to learn and grow professionally and spiritually.